MJP Group Oy
We use your information only to manage the customer relationship. Personal information is legally vital so we can establish a contract between us and we can send you the products you order. In other words, we can't send the products you want if you don't give us your personal information.
We gather information also to marketing purposes and we will always ask your consent before it is used as such.
We will not profile or assume anything.
Your information will be handled by:
- our company and employees
- company who maintains our webshop
- payment intermediary who collects your payment
- carrier who delivers your order
- accounting company who checks your order to our books
- accountant who checks our books
We will have your information:
- 7 years in our webshop
- 7 ears in our e-mail archive
- 7 years in our books
You have the following rights:
- right to check your personal information
- right to correct your information
- right to restrict to use of your information
- right to oppose of handling your information
- right to cancel your consent
- right to make a complaint to supervising authority
Please knotice that you only have right to ”be forgotten” if we don’t have legal need to continue handling your personal data.
about Paytrail by Nets – payment method
When you pay with Paytrail they collect your IP-address, payment method and payment time. Check all info from their website (link below):
about Klarna -payment method
When you pay with Klarna they collect payment identification data, product data, financial data, interaction data between you and Klarna, possible phone calls you make to Klarna, info about buying interaction for example type of device used, timezone and language, data from outside sanction and PEP lists and some service special info. Look all info from Klarna website (link below):
info about PayPal – payment method
When you pay with PayPal they collect your Registration and use information, Transaction and experience information, Participant Personal Data, Personal Data about your friends and contacts, Personal data that you choose to provide PayPal to obtain additional Services or specific online Services, Personal Data about you if you use the Service "Checkout without a PayPal Account", Personal Data about you from third-party sources and Other information PayPal collect related to your use of our Sites or Services . Check all info from their website (link below):
Web shop terms and conditions
(Valid from 21.10.2015)
Web Shop Company
These products are sold by MJP Group Oy (FI2643976-7 / FI26439767).
We sell products for legal aged adults and companies in EU and Europe area (see precise list later). Product prices include Finnish VAT (24% or 14%) which can be reduced in certain deals between companies. In these cases please ask for an offer from email@example.com
Ordering and delivery requires an email address, a phone number and a
delivery address. The customer agrees in every order for those terms and
conditions that are valid at the moment of ordering.
All orders are confirmed by email which tells the customer the price, the delivery price and the delivered products. Our logistic partners will contact customer by email, phone call or SMS once the delivery or pick-up is possible.
Products and delivery costs are payed while ordering (some of our payment partners offer longer payment terms like invoices and partial payment). At the end of this page you can find a list of available paying methods in each country.
Payment service provider
Paytrail Oyj (2122839-7) acts as an implementer of the payment
handling service and as a Payment Service Provider. Paytrail Oyj will be
shown as the recipient in the invoice and Paytrail Oyj will forward the
payment to the merchant.
Paytrail Oyj is an authorized Payment Institution. For reclamations, please contact the website you made your payment to.
Paytrail Oyj, business ID 2122839-7
Phone: +358 207 181830
Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.
Invoice and Part Payment
With invoices and part payments our partner is Klarna.
With Klarna invoice paying is safe and easy. You don’t have to give your credit card information and you receive products before you have to pay anything
Klarna account is developed for situations when you want decide in how big monthly parts you want to pay the product(s). Klarna Account also offers more. You receive the products before you have to pay anything and all the products payed with Klarna account will be added to the same invoice. Even when bought from different webstores you only receive one montly invoice.
Example: When using Klarna account as payment with products worth of 1000€, establishing fee is 0 €. Yearly interest at the moment is 22%. This means that truly yearly interest including all the fees is 34,64%. Credit price of product is 1171 €. During a year there would be 12 payments worth of 98€ each. These numbers means that the whole payment is payed during one year.
PayPal is not a bank but works in a similar way. You transfer money to your PayPal account and afterwards you can use that money to make payments using your email address and password. No extra fees are charged for PayPal payments.
Delivery methods and costs
Delivery costs includes delivery and packing costs. You can check the
costs after selecting items to your shopping basket and after choosing
the delivery country.
Return and Exchange policy
All our products (except foods, like nutritients) have a 14 days return
and change option. Returned or changed products need to be in their
original boxes and packing materials with tags still on. Products need
to be unused and in shape for resell. Include a fully filled customer return form in your return parcel. In
the form you can find more detailed information regarding the return.
After we have received the returned goods and estimated their condition,
we will refund the products but shipping and/or billing costs will not be refunded.
Custom products like printed (name tags, playnumber etc…) or other customized (for example blade changes) are non-refundable.
Questions and problem situations
We will be happy to answer any further questions you might have, so do not hesitate to contact us.
In cases of missing shipments or faulty products we kindly ask you to contact us immediately. If the products or the parcel has been damaged in the delivery, take a picture of them and save the parcel in case the delivery company needs to inspect further.
We claim the right to change these Web shop terms and conditions. Customer needs to always read the current terms and conditions.
MJP Group Oy handles all customer data fully confidentially and commits not to give this data to any third party.